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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Joseph Li

November 20, 2023

5  out of  5 rating by Joseph Li
"excellent service, patient and polite"

J Barrett

November 9, 2023

5  out of  5 rating by J Barrett
"While we no longer have our insurance through State Farm. I would highly recommend Jesse and his team. They always go above and beyond."

Jennifer Hill

October 20, 2023

5  out of  5 rating by Jennifer Hill
"Great guy, great team. Audrey has been so helpful with my insurance needs! Would recommend State Farm to anyone - especially in Muncie."

Amy M

October 20, 2023

5  out of  5 rating by Amy M
"When searching for insurance options, Jesse’s office/staff were very friendly and knowledgeable! Answered all of my questions and very helpful! Highly recommend!"

Audrey Clarke

October 19, 2023

5  out of  5 rating by Audrey Clarke
"very easy to deal with! very polite and professional and the team at the office gets things done quickly!"

Rob Clarke

October 19, 2023

5  out of  5 rating by Rob Clarke
"Audrey in Jesse’s office is extremely helpful and responsive. I can’t imagine dealing with anyone else when it comes to insurance."

Karen Chavez

October 4, 2023

5  out of  5 rating by Karen Chavez
"I'm in the process of buying a property in another state, which complicates an already complicated process. Jesse Anderson, with State Farm, has been the best to work with - responsive, knowledgeable and friendly."

Info Geist Orthodontics

September 27, 2023

5  out of  5 rating by Info Geist Orthodontics
"Jake was amazing to work with today!! Very knowledgeable and answered all my questions!! Thank You Jake!"

Barbara Mullen

September 19, 2023

5  out of  5 rating by Barbara Mullen
"Jake Myers was an amazing help to me. He answered all my questions and is very friendly. He explained everything so I could understand it. He is so helpful!!!"

Joshua Mace

September 11, 2023

5  out of  5 rating by Joshua Mace
"Jessie and Jake are top notch when it comes to service and communication. I was beside myself when I received a call from Jessie during non business hours. He went above and beyond to insure the minor issue was resolved."

Drew Sours

September 5, 2023

5  out of  5 rating by Drew Sours
"I dealt with both Jesse and Jake from the downtown office, both were extremely polite, professional I would highly recommend if looking for business or personal! Jake got me set up today he was fast and efficient thanks Jake!!"

M Oneil

September 1, 2023

5  out of  5 rating by M Oneil
"Everyone in the office is so pleasant! Insurance is insurance -- pretty close anyways -- Jesse et al may say otherwise :) it's the professionals you interact with that make the difference."

Carolyn Baumann

August 22, 2023

5  out of  5 rating by Carolyn Baumann
"Jesse went above and beyond to help us with our claim"

Au'Lise Balfour

August 21, 2023

5  out of  5 rating by Au'Lise Balfour
"They were super friendly and Jake was super helpful with breaking down my blockers and helped make it possible for me to find a great quality of insurance for a affordable price. Truely a blessing!!!"

Michael Rawlinson

August 16, 2023

5  out of  5 rating by Michael Rawlinson
"Jesse made the whole experience super easy. And he even saved us a few bucks in the process!"

Misty Youngblood

August 15, 2023

5  out of  5 rating by Misty Youngblood
"Any problem I have had gets handled immediately and professionally. I have been confused about my policy and it took one phone call and 10 mins out of my time and I was well aware my policy was fine and what the misunderstanding was about."

Elianna Myers

August 8, 2023

5  out of  5 rating by Elianna Myers
"Great Service! Friendly Atmosphere. Jake, Jesse, and Kayla are a very good team that truly care about their customers!"

Laura Helms

August 8, 2023

5  out of  5 rating by Laura Helms
"I switched my homeowner's policy to State Farm, and I have been quite impressed with this particular office's expertise and quick response time. I especially appreciated the careful-but-not-overkill way in which coverage options were explained to me, and, frankly, I was surprised to discover I had been paying more for less coverage with my previous company. A special shout-out to office administrator Kayla for her thorough and swift response to an inquiry I recently made."

Kelly Geiger

August 4, 2023

5  out of  5 rating by Kelly Geiger
"Jake was great and wonderful to work with 👍"

Dave Lyons

July 28, 2023

5  out of  5 rating by Dave Lyons
"Very helpful thru a frustrating insurance switch from florida to indiana, they made sure coverage was the same on autos and new house and made sure we were getting best rate, thought about shopping but they were so helpful just stayed with state farm. Thanks"

Danielle Clarkstone

June 23, 2023

5  out of  5 rating by Danielle Clarkstone
"I recently purchased a new vehicle and needed insurance after being without a vehicle for quite some time. I couldn't have had a better experience with Jesse and Kayla. They were both efficient, informative, and kind while taking the time to make sure I was getting exactly what I needed. If you need insurance for anything, this is exactly where you need to be."

Utonda DuBois

May 26, 2023

5  out of  5 rating by Utonda DuBois
"Jesse has been AMAZING to work with, and he is so knowledgeable."

Alana Billings

May 25, 2023

5  out of  5 rating by Alana Billings
"Highly recommend! Jesse is very knowledgeable and everyone in his office is always so kind!"

Danielle Muench

May 16, 2023

5  out of  5 rating by Danielle Muench
"The team here is great to work with! Very knowledgeable and personable. I highly recommend this agency."

Jacquelyn Kilmer

May 5, 2023

5  out of  5 rating by Jacquelyn Kilmer
"When my Husband and I bought a new home for our family, Jesse and his team were amazing! Jesse went above and beyond and made sure we had exactly what we needed, and the customer service is always fabulous."